Shipping policy
Tadheen offers shipping services both within India and internationally. Here's an overview of their shipping policies:
Shipping within India:
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Free Shipping: Orders over ₹599 qualify for free shipping.
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Processing Time: Orders placed before 10 AM IST are processed the same day; those placed after 10 AM IST are processed the following business day. Tracking information is emailed once the order ships.
International Shipping:
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Free Shipping: Orders over ₹1999 qualify for free international shipping.
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Delivery Times: International orders may experience longer delivery times, especially to the UAE and the United States.
General Information:
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Shipping Methods: Tadheen utilizes UPS for deliveries. Once shipped, tracking information is provided via email.
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Address Changes: Once an order has shipped, the shipping address cannot be changed. If a package returns due to an incorrect address, a refund is issued once the package arrives at the distribution center.
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Undelivered Packages: If a package is marked as delivered but not received, check with neighbors or household members. If the package is still missing after 3-4 business days, contact UPS with the tracking number.